After getting GC refund and purchasing a product. You will be logged out shortly for extra security. A chat was made with a Amazon adviser by someone and they got this response... "It appears your account and order are on hold pending further research. This could be due to incorrect or incomplete billing information, or we may just need further authorisation for an order. You may have already received an email about this. If you have, please reply to that e-mail with the requested information for the fastest resolution. Otherwise, I will contact an account specialist and let them know you called. I just need to get some information from you, and someone will get back to you within 24 hours."